Your Outsourced Experts
We are The Nicola Rylett Group, a team of associate consultants that are here to help solve your business problems, whether it’s acting as an outsourced department or motivating your team to do it themselves.
LEADERSHIP & CULTURAL CHANGE
Nicola Rylett is a senior sales, marketing and communications leader who has held both Regional and National Director roles with some of the UK’s most prestigious organisations. She specialises in leadership, strategic growth, cultural change and development.
Top Tip: Ask questions, it is the most effective way of learning
Interesting Fact: I did a music and drama degree
Hobby Horse: Everything – because I can talk all day
My Inspiration: People that achieve no matter how big or small
Best Business Book: Traction - Gino Wickman
HR & HIGH PERFORMING TEAMS
With a Masters in Human Resource Management, Kerry Chown, Director of Cobalt HR, focuses on people to improve business. On top of supporting normal HR activity, her key interest is helping clients to adopt high performance working practices through engagement surveys and recognitions systems.
Top Tip: Don’t just settle with policies and contracts, your staff need strategic focus
Hobby Horse: Shopping at M&S
My Inspiration: Leaders with a passion
Best Business Book: Chimp Paradox - Prof Steven Peters
Alice is a young entrepreneur with a degree in Events Management and a passion for supporting small businesses with big ideas. She writes and designs content for social media, websites and email campaigns; as well as turning ideas into a reality through event planning and promotion.
Top Tip: Growth takes time, be patient.
Interesting Fact: Alice has worked on an Australian Cruise
Hobby Horse: Dancing
My Inspiration: New opportunities
Best Business Book: Eat That Frog - Brian Tracey
MARKETING & WEB DEVELOPMENT
Steph is a marketing professional and owner of WhiteLenz Marketing. Specialising in website design, she offers responsive, user-friendly, SEO-optimised websites at reasonable rates. Steph will ensure your new website is unique and individual to you, using her passion and flair for design, combined with her knowledge and experience in marketing.
Top Tip: Every accomplishment starts with the decision to try
Interesting Fact: Steph is distantly related to Lady Godiva and Michael Schumacher
Hobby Horse: Exploring new cooking and baking recipes
My Inspiration: People who turn something small into something big
Best Business Book: The Icarus Deception - Seth Godin
PETER DE WREEDE
Peter is a designer extraordinaire: logos, branding, brochures, leaflets, digital design, social media design and print management.
Top Tip: Exceed expectations
Interesting Fact: He was once ranked the 19th best amateur Ice Hockey goalie in the world
Hobby Horse: Logos…sorry!
My Inspiration: Family
Best Business Book: Too busy to read!
LET'S TALK DESIGN
DIGITAL TECHNOLOGY SPECIALIST
Chris is a digital technology specialist who helped deploy the first digital technology into the BT network in Wales in 1983! Chris supports leaders in small and medium size organisations develop their GDPR and Cyber capabilities so they become more resilient to the growing numbers of cyber-attacks all digitally enabled businesses face every day. Increased resilience leads to fewer incidents of data breach and fraud.
Top Tip: Don’t assume your website is secure and your data is protected
Interesting Fact: Chris has abseiled off the roof of The Principality Stadium
Hobby Horse: Talking about online safety
My Inspiration: People, who despite terrible adversity, have stood up, dusted themselves down and started again.
Best Business Book: The Age Of Surveillance Capitalism - Professor Shoshana Zuboff
TRAINING & COACHING
Steven works with all types and sizes of business to allow them to grow and consolidate. He is great at reshaping organisations, reviewing structures, roles & responsibilities, as well as processes. An expert at looking for new markets, he can position brands within the new market to maximise any identified opportunity.
Top Tip: The person with the most flexibility in their behaviours will benefit the most in their relationships.
Interesting Fact: I've been on Popmaster on Radio 2 and got 27 points!
Hobby Horse: Leadership training and coaching.
My Inspiration: Individuals or businesses who achieve their potential.
Best Business Book: 'The Seven Habits of Highly Effective People' - Stephen R Covey
STEVEN MADELEY CONSULTANCY SERVICES
CUSTOMER INSIGHTS & UX
With several years of experience in senior management roles, in which Mel has overseen many areas of business development from operational roles to business integration. Mel loves leading teams to successfully deliver results and drive their business development. With a passion for delivering great standards, she feels it’s important to view things through the customer's eyes in order to drive sales through service.
‘Let me be the voice of the customer in your world and I will help you be truly customer centric'
Top Tip: All businesses need customers. It's vital to understand what your customers want from your business, as you have many competitors. The world around us is constantly changing, to stand still is to die in business.
Hobby Horse: I passionately believe that receiving a great experience as a customer is now a rare thing, but it should be the norm. We as consumers need to feel valued and want an emotional connection with a brand, a person or a business.
My Inspiration: A drive to help others succeed. From working with others and seeing transformations when people apply themselves, to making a change for the better.
Best Business Book: The Experience by Bruce Leoffler / Chimp paradox by Steve Peters
ELITE TIME MANAGEMENT TRAINING
Mandy Healey is a professional development expert, dedicated to helping busy professionals enhance their time management skills and reduce stress. Through her mentoring and motivational speaking, she guides individuals in improving their daily efficiency. Mandy also offers career coaching, focusing on personal growth and practical solutions to workplace challenges.
Top Tip: Focus on important task and schedule enough to complete them. Task switching wastes 21 minutes per switch. Also - If you learn to save just 15 minutes a day, that will equate to over a year in an average lifetime.
Interesting Fact: I do a victory dance to celebrate wins in my business
Hobby Horse: Travelling around the UK in our motorhome and overseas for sunshine
My Inspiration: Seeing other people thrive
Best Business Book: Think, Lead, Succeed - The Admiral Way, by Henry Engelhardt