Jan 18, 2021The times, they are a changinWe have just been through a year like no other and certainly much of 2021 will be very different as well. One of the things the pandemic...
Jan 15, 2021Upcoming Essential Skills Workshop - Feb 2021‘The times, they are a changin’! We have just been through a year like no other and certainly much of 2021 will be very different as...
Dec 10, 2020How to gain valuable customer feedbackThe world of customer feedback is changing and keeping up to speed with what is working and how to best leverage the feedback is...
Oct 9, 2020Meet the team: MelMel Evans Customer Excellence ABOUT I run a customer experience business because I get a great deal of satisfaction in helping businesses...
Sep 28, 2020Perception = Reality. Reality = Truth? n today’s world it was very difficult to decide if you were being told the truth. How do we find out the truth? Why is it so important.
Aug 24, 2020Sell, Sell, Sell – understanding the psychology of purchasing!The purchase funnel helps you understanding the psychology of the purchaser. Knowing this could help you make the process easier & sell more
Aug 19, 2020Our Guide To Generating Quality Leads On LinkedInFinding a reliable and consistent source of hot leads can be a painstaking process.
Mar 20, 2020Brand Archetypes - how to connect more with your customersEmotionally connecting with your customers/clients improves brand understanding and loyalty, which in turn increases revenue.